Salesforce Platform Developer Practice Exam

True or False? If you leave the Next Automated Approver Determined by blank, you can't automatically assign approval requests to the manager.

1. True

2. False

3. Conditionally true

4. Not applicable

The correct answer is: True

The statement is true because when setting up approval processes in Salesforce, leaving the "Next Automated Approver Determined by" field blank means there is no specified criterion for automatically determining the next approver in the approval chain. This situation results in a lack of automated escalation to the manager or any other designated approver. Consequently, approval requests cannot be routed automatically, requiring manual intervention to assign the approvals, which can disrupt workflow and efficiency. In contrast, providing specific criteria or using Salesforce’s built-in functionality to determine the next approver ensures that requests are delegated appropriately based on organizational structure or defined rules, enhancing the effectiveness of the approval process.