Salesforce Platform Developer Practice Exam

What can be done to automatically send candidate information to a third-party system when a candidate is hired?

1. Create an escalation rule to the hiring manager.

2. Create a Process Builder with an outbound message action.

3. Create a workflow rule with an outbound message action.

4. Create an auto response rule to the candidate.

The correct answer is: Create a workflow rule with an outbound message action.

To automatically send candidate information to a third-party system when a candidate is hired, creating a Process Builder with an outbound message action is the most effective approach. Process Builder is a powerful automation tool in Salesforce that allows users to create and manage more complex automations than workflow rules. It enables declarative logic processing, meaning you can set up various triggers and criteria to determine when actions should occur. In this scenario, when a candidate is hired, the Process Builder can be designed to trigger based on the specific changes to the candidate's status. The outbound message action allows you to securely send SOAP messages to external systems, making it appropriate for communicating important events, like a candidate's hiring status. The configuration can specify which fields to send and target the third-party system directly with the required information. While other options may involve communication or notifications, they do not serve the purpose of sending data to an external system as efficiently as Process Builder with an outbound message. Escalation rules focus on managing urgent items, while workflow rules offer limited capabilities compared to Process Builder and typically do not support as flexible a logic structure. Auto-response rules are aimed at providing automated replies to users, such as candidates, but do not apply in the context of sending data to another system.