Salesforce Platform Developer Practice Exam

What is the default workflow user?

1. The system administrator who created the workflow

2. The manager of the user who triggered a workflow

3. The user who should be assigned as the owner of a workflow action

4. There is no default workflow user

The correct answer is: The user who should be assigned as the owner of a workflow action

The default workflow user refers to the user assignment that is applied when a workflow action is triggered and there are no specific assignment criteria set for that action. In this case, when a workflow action is created and it does not have an owner specified, it defaults to the user who is intended to handle the workflow actions—essentially, the user assigned to the workflow. This is crucial in ensuring that workflow actions are automatically directed to the appropriate individual for execution, allowing for smooth operational processes within Salesforce. Understanding this concept helps clarify how workflows are managed in Salesforce and emphasizes the importance of user assignments in workflow configurations. The correct selection indicates a foundational aspect of workflow management, ensuring that actions are carried out by an intended user whenever defined parameters are not specified.