Salesforce Platform Developer Practice Exam

When a workflow task is created, which default values are set? Select all that apply.

1. Assignee

2. Subject

3. Status

4. Priority

The correct answer is: Assignee

When a workflow task is created in Salesforce, it indeed has default values that are set automatically to facilitate task management within the workflow process. The correct response indicates that the assignee is pre-defined when the task is created. Typically, the assignee is automatically set to the user who is the owner of the record that triggered the workflow rule. This automatic assignment helps ensure that the responsible party is the one who receives the task, reducing the risk of oversight. Regarding other attributes, while they may be relevant to task management, they do not have default values set when a workflow task is created. For instance, the subject is generally required to be filled in manually, as it specifies the content or intent of the task. Status and priority, while they are essential for task categorization, also require manual setting by the user according to the specific context of the workflow or organization’s processes. In summary, the assignee is automatically determined based on existing user relationships, making it essential to task initiation in Salesforce workflows. This automatic behavior enhances workload organization by linking tasks directly to the relevant user without additional configuration.