Salesforce Platform Developer Practice Exam

When changing a picklist to a multi-select picklist, what happens to currently defined picklist values?

1. They are deleted

2. They are retained

3. They become mandatory

4. They are replaced

The correct answer is: They are retained

When you change a picklist to a multi-select picklist in Salesforce, the current picklist values are retained. This means all the pre-existing values that you have defined in the original single-select picklist will still be available after the conversion to a multi-select format. Retaining these values allows for a smoother transition to the new field type without losing any previously established data or options that users may have relied upon. Additionally, this retention is crucial for ensuring that data integrity is maintained. Users who had previously selected options in the single-select picklist will still see these options available to them after the conversion, reducing confusion and allowing for continuity in selecting values. This feature is particularly beneficial in scenarios where existing records might need to reference the values that were originally configured.