Salesforce Platform Developer Practice Exam

When there is a conflict between object settings and record settings, which rule applies?

1. The most permissive settings win

2. The most restrictive settings win

3. The record gets locked

4. The account owner is notified about the conflict

The correct answer is: The most restrictive settings win

In scenarios where there is a conflict between object settings and record settings in Salesforce, the most restrictive settings take precedence. This means that if the permissions at the object level allow certain actions but the record-level permissions restrict those actions, the user will only have the access dictated by the more restrictive record settings. This design helps maintain data security and integrity, ensuring that sensitive records are protected even if the object settings appear more permissive. Therefore, regardless of the broader permissions granted at the object level, users are only able to perform actions that are allowed by the record-level permissions, which could restrict actions like editing, viewing, or deleting records based on specific criteria such as user roles or other sharing settings. Understanding this hierarchy is crucial for effectively managing access control within Salesforce, helping developers and administrators create secure applications while keeping user needs in mind.