Salesforce Platform Developer Practice Exam

Where is a Delegated Approver for a user set up in an Approval Process?

1. On the community page

2. On the approver profile

3. On the user record

4. On the approval process

The correct answer is: On the user record

The Delegated Approver for a user is established within the user's record in Salesforce. This functionality allows users to designate a delegate who can approve or reject records on their behalf when they are unavailable. By setting this up directly on the user record, the platform ensures that the delegated approval is tied specifically to that user, providing flexibility to the approval process without altering the process itself or affecting other users. Approval processes are configured independently from the user records, which means the settings of the approval processes do not dictate who can act as a delegated approver. Instead, each user has the autonomy to set their preferred delegated approvers, streamlining workflows and maintaining continuity in the approval process. This setup emphasizes user autonomy while also ensuring approvals can be handled efficiently, even in the event of a user's absence.