Salesforce Platform Developer Practice Exam

You can add or remove time triggers if which of the following conditions apply? Select all that apply.

1. The workflow rule is active

2. The workflow rule is deactivated and has no pending actions in the queue

3. The workflow rule trigger type is set to "Every time a record is created or edited"

4. The workflow rule is included in a package

The correct answer is: The workflow rule is deactivated and has no pending actions in the queue

To determine the correct conditions for adding or removing time triggers in workflow rules, it's important to understand the operational constraints and behaviors of Salesforce workflows. The key to this question lies in the state of the workflow rule itself. When a workflow rule is deactivated and has no pending actions in the queue, it allows modifications to its components, including time triggers. Deactivating a workflow rule ensures that it is not in use, which means any related actions or triggers that were set up can be altered without affecting active processes. This context allows for safe modifications without disrupting ongoing business operations. In contrast, for an active workflow rule, modifying its elements like time triggers can lead to inconsistencies as the rule is currently processing records and awaiting its actions. Similarly, if a workflow rule is included in a package, the ability to change time triggers would be restricted due to the packaged nature of the workflow, as modifications to rules included in packages typically require certain conditions to be met. The trigger type setting also does not influence the ability to add or remove time triggers specifically, as it relates more to how and when actions are initiated rather than the capability to modify the workflow setup. Thus, the only viable option that allows for the modification of time triggers in a workflow rule